4 months: NTSA deadline for motorists to collect printed logbooks

The National Transport and Safety Authority (NTSA) has issued a public notice directing motor vehicle owners to collect physical logbooks that have already been printed and are yet to be collected from its offices.

The Authority in a notice on August 11, 2026, said it will not store currently printed but uncollected logbooks for more than six months.

According to the notice, logbooks that remain uncollected after the six-month period will be disposed of in accordance with NTSA's policy.

“NTSA WILL NOT store currently printed and yet to be collected logbooks for more than a period of six (6) months,” the Authority stated.

NTSA has urged motor vehicle owners whose logbooks are still at its offices to collect them as soon as possible.

The Authority further cautioned that clients will not be able to access services that require a copy of a logbook without attaching the current or original logbook to their applications.

“All NTSA offices are open from Monday to Friday, 8am to 5pm to provide clients with all the necessary support,” the Authority added.

NTSA clarified that collection of logbooks is free.

Motor vehicle owners collecting their documents have been directed to carry their previous logbook and present an identification document at the collection centre or NTSA office for verification.

The notice comes as the National Transport and Safety Authority (NTSA) continues with the rollout of a digital motor vehicle registration system, replacing the traditional physical logbooks.

The e-logbook system officially came into effect on June 10, 2026, with newly processed motor vehicle registration transactions moving away from the paper-based Certificate of Registration.

The shift forms part of the government’s wider digitisation programme, which seeks to move more public services onto the e-Citizen platform.

According to NTSA, moving vehicle registration records online is expected to tackle some of the challenges associated with physical logbooks, including forgery, delays in transferring vehicle ownership and the need for motorists to make repeated trips to government offices.

The digital system is also intended to simplify the verification of vehicle ownership while strengthening the security, efficiency and accessibility of motor vehicle registration services.